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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lee Freedom

Lee Freedom

January 8, 2025

5  out of  5
rating by Lee Freedom
"We are very pleased to have State farm as our insurance. Xochilt has helped us with our claim. She went above and beyond to make sure we got taken care of. Xochilt made sure we got our vehicle fixed. We are grateful."
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Rayanna Delao

October 1, 2024

5  out of  5
rating by Rayanna Delao
"Xochilt is always so helpful!"
We responded:
"Thank you for your kind words Rayanna. "
Profile photo of Efren Rodriguez

Efren Rodriguez

August 19, 2024

5  out of  5
rating by Efren Rodriguez
"Thank you Ben Trujillo State Farm Agency for all your help, especially Mrs Xochilt for helping me on two claims and getting the job done, this agency was there to answer all my questions and guide me to though all the steps and made it as stress free as possible.. Thanks Again..."
We responded:
"Efren, Thank you for allowing us to meet your insurance needs. We truly appreciate the opportunity. Thank you for sharing that our dedicated claims specialist did help make the process a little better. "
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viola osorio

August 16, 2024

5  out of  5
rating by viola osorio
"THE BEST SERVICE + STAFF! They’re very punctual and checked up on us several times (through text message, which was very convenient) to make sure our claim went through as needed. They are all super kind and helpful always! Highly Recommended!"
We responded:
"Thank you so much for your kind words and feedback. More importantly, thank you for the opportunity to meet your insurance needs Viola. "
Profile photo of Brenda Olivas

Brenda Olivas

May 21, 2024

5  out of  5
rating by Brenda Olivas
"I have been speaking with Xochilt regarding both my claims and she has been so helpful, considerate and very knowledgeable about the process. She explains everything so you can understand the process. She is just wonderful to talk to."
We responded:
"Brenda, I know having claims is sometimes a hard process to navigate. We try to help and make it the least painful possible. Thank you for your kind words and most importantly for allowing us to be your insurance agent. "
Profile photo of Will Kerkes

Will Kerkes

May 15, 2024

5  out of  5
rating by Will Kerkes
"Our agent is Libby at Ben Truillo State Farm, she has absolutely had our back on commercial, residential, and autos etc. Whether it is a claim, or a payment, Libby goes out of her way for us. She will pick up on Saturday or Sunday if need be. We have been with her for years and will continue for years to come. Thank you Libby! A+"
We responded:
"Thank you Will for entrusting Libby and our office with your insurance needs. We truly appreciate your business and we will continue to work hard to earn it in the future. "
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Diane Nordang

April 25, 2024

5  out of  5
rating by Diane Nordang
"I have been with State Farm about 25 years and very satisfied with the service I've received with every agent that has worked with me. The most recent being Crista Lee, she has gone to great lengths to help me get the best rates out there that happy to my vehicles. Always very friendly and lots of smiles. I actually followed her to Ben Trujillo when the Kent Byers office closed in Mesilla Park. There were several closer locations but I choose to stay with her. Very experienced I'm what she does. I am very thankful for State Farm all these years and will continue to use their services. Thank you State Farm and of course, you Miss Lee!!"
We responded:
"Diane, Thank for choosing us to continue meeting your insurance needs. We truly appreciate the opportunity 💙"
Profile photo of Victor Alvidrez

Victor Alvidrez

April 17, 2024

5  out of  5
rating by Victor Alvidrez
"Amazing and attentive customer service. Employees there always help and guide you through the insurance process regardless of fault. Highly recommend"
We responded:
"Victor, Thank you for taking the time to provide feedback and entrusting us to be your insurance agent. We truly appreciate that opportunity and look forward to serving you for many years to come. "
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Elena peña

March 14, 2024

5  out of  5
rating by Elena peña
"Muy buena atención al cliente rápidos y eficases"
We responded:
"Gracias por el oportunidar de servir te. "
Profile photo of Cynthia Martinez

Cynthia Martinez

February 5, 2024

5  out of  5
rating by Cynthia Martinez
"The staff is really friendly and are very attentive."
We responded:
"Cynthia Thank you for your kind words and more importantly for allowing us to be your agent💙❤️💙"
Profile photo of Jill Green

Jill Green

January 25, 2024

2  out of  5
rating by Jill Green
"I asked the agent to do one thing and the agent did something we didn't even talk about."
We responded:
"Jill, I am very sorry you had a bad experience. We looked through our entire book of business and you do not have any policies with us. I did have our regional office check and you do have policies with another State Farm Agent in town. I am sure if you give them a call they will handle whatever you need done. Respectfully, "
Profile photo of Popi Halvorson

Popi Halvorson

October 5, 2023

5  out of  5
rating by Popi Halvorson
"Great people"
We responded:
"Popi, Thanks for the opportunity to meet your insurance needs. We look forward to continuing to help you in the future. "